Transform Your Invisible Support Work Into Strategic Intelligence

Most organizations are flying blind when it comes to remote support activities—valuable troubleshooting knowledge disappears the moment each session ends, leaving massive gaps in documentation and missed opportunities for process improvement. ScreenMeet AI Summarization changes this by automatically capturing and analyzing every support interaction, creating comprehensive session documentation that seamlessly integrates with your existing ServiceNow workflows. No more relying on inconsistent agent notes or losing critical resolution insights.

Measurable ROI From Day One, Maximum ServiceNow Value Forever

• Immediate Impact: 20-30% cost reduction through automation and 25-35% improvement in first-call resolution rates
• Enhanced ServiceNow Investment: Rich AI-powered data integration that maximizes your platform value and positions you for advanced ServiceNow AI features
• Enterprise-Ready: Bring-your-own LLM flexibility with privacy-first processing and comprehensive audit trails for compliance
• Complete Visibility: Transform every support session into structured, actionable data that feeds your knowledge base and drives continuous improvement