Indianapolis Fire Department Technology

The Indianapolis Fire Department—serving 278 square miles and over 1,200 responders—transformed its operations by replacing pen-and-paper with Panasonic’s rugged TOUGHBOOK laptops and TOUGHPAD tablets. The result? Reliable, field-ready technology that never required a single returned unit, drastically cutting downtime, costs, and administrative bottlenecks. Today, approximately 160 vehicles are equipped with these devices, empowering firefighters and inspectors with secure, real-time access to critical tools like CAD dispatch and Mobile-Eyes inspections—right in the field. From live incident response to streamlined office workflows, Indianapolis FD now operates with greater productivity, resilience, and mission-critical precision.