Transforming Workplace Dining Experience for 4000 Employees

Delivering speed, flexibility, and innovation with Zucchetti’s integrated dining solutions.

A leading high-performance vehicle manufacturer, known worldwide for innovation, wanted its staff dining experience to match its reputation. With over 4,000 employees on site, long queues, limited payment options, and outdated systems were slowing service and impacting employee satisfaction.

The Challenge

The client needed to reduce wait times, support 24/7 operations, enable diverse payment methods (cards, mobile, staff badges), and deliver robust reporting for budgeting - all seamlessly integrated with HR and access control systems.

The Solution

In just three months, Zucchetti UK implemented a hybrid of self-service and traditional EPOS systems, combined with visioncheckout AI-powered self-checkout, capable of recognising items instantly and processing transactions in just 5–7 seconds. The solution also introduced:

• Mobile pre-ordering, reducing congestion at peak hours.

• Promotions and subsidies management, enabling targeted discounts and loyalty schemes.

• Integration with HR and third-party systems for complete visibility and flexible payments.

• Hosted solutions with proactive monitoring, guaranteeing 99.9% uptime.

The Results

The manufacturer now benefits from faster transactions, reduced labour costs, and enhanced customer satisfaction. With Visioncheckout alone, transaction capacity rose by 25%, supporting 7,200 extra weekly transactions and saving approximately £20,000 annually in labour costs.

Download the case study to see how Zucchetti is transforming corporate dining into a seamless, scalable, and employee-friendly experience.